Our Promise
Pebble is a forward-thinking technology company with multiple patents pending. But more than that, we are a values-first organisation that puts people before data.
We believe privacy is a right — not a feature. This policy explains how we collect, use, and protect your information. Spoiler: we collect as little as possible.
What We Collect
When you use our services (like scanning a tag or registering an item), we may collect the minimum information needed to make the system work. This can include:
- A name or nickname (optional)
- A contact method like email or phone number (optional, and encrypted)
- The unique ID of your tag
- Any message or photo you choose to share
- Finder information (automatically deleted after 7 days)
- Basic system logs (for security and diagnostics)
What We Don’t Do
- We don’t track your movements or location.
- We don’t sell your data. Ever.
- We don’t profile you.
- We don’t advertise or retarget you.
Why We Collect Anything At All
We only collect what’s needed to help someone return a lost item to you, or to notify you of a found tag. That’s it.
Finder Privacy
If someone finds your item and submits their details, we treat their privacy the same way: with care and respect.
Finder details are automatically deleted after 7 days — always.
Data Retention
Most data is stored for only as long as needed to operate the system. You can request full deletion at any time by emailing us at privacy@pebble.id.
Security
We use modern encryption, secure servers, and minimal attack surfaces. Your information is encrypted in transit and at rest. Sensitive fields are one-way hashed or encrypted wherever possible.
Access and Control
You’re in control. You can:
- View your tag info
- Edit or update it
- Delete it entirely
We make this easy — no account or login required.
Changes
If we ever change this policy, we’ll let you know on our website and keep prior versions available for comparison. We won’t suddenly switch sides on you.
Contact
Have questions? Just ask. We’re a small team and we care.
Email us at privacy@pebble.id
Our Philosophy
Pebble was built on trust, dignity, and clarity. We don’t believe in tricking users, monetizing confusion, or burying the truth in fine print.
We keep what’s needed, and nothing more.